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Episode 118: Pam Stark joins John for a thoughtful conversation on career growth, customer loyalty, and building strong relationships in the landscape industry. Pam shares lessons from a 40-year career with ValleyCrest, where she worked her way from field operations into leadership and helped develop the company’s customer feedback and training programs. She also reflects on the experiences that shaped her approach to leadership, the importance of understanding customers, and the lessons she continues to share through her work as a consultant and trainer.